345db FAQ — All Your Questions Answered in One Place

No. Under 345db's rules, each person may only hold one account. Creating multiple accounts using the same device, IP address, or identity documents may result in the permanent suspension of all associated accounts.

After registration, 345db will send a verification code to your email or mobile number. Enter the code within the specified time to activate your account. Identity verification may be required at a later stage for large withdrawals.

On the 345db login page, click the "Forgot Password" link. A reset link will be sent to your registered email address. Click the link and set a new password. Reset links are typically valid for 1 hour.

345db supports several deposit methods:

• Mobile Banking
• Bank Transfer
• E-Wallet
• Internet Banking

Minimum and maximum deposit limits vary by method. Check the cashier page for details.

Deposits via Mobile Banking and e-wallets are usually instant or credited within 5 minutes. Bank transfers may take between 15 minutes and 1 hour. If your deposit hasn't arrived after that time, please contact support.

345db generally processes withdrawal requests within 15 minutes to 2 hours. Large first-time withdrawals may require identity verification, which can take a little longer. Processing is faster on weekdays during banking hours.

345db does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees. Withdrawals are generally free of charge, though this may vary depending on the method. Check the cashier page for full details.

As a new member, simply make your first deposit after registering to claim your welcome bonus. The deposit must be made within the specified time after registration. Visit the bonus page for full details on amounts and terms.

A wagering requirement means you must place bets totaling a specified amount before you can withdraw bonus funds. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to wager BDT 10,000 in total. The exact figure will be stated in the bonus terms.

Every bet you place on 345db earns loyalty points. Accumulated points can be redeemed for bonus credits, free spins, and special rewards. VIP members enjoy even greater benefits based on their points tier.

345db offers over 500 games, including Live Casino (roulette, blackjack, baccarat, poker), slots, Sports Betting, bingo, lottery, and much more. New games are added every week.

RTP is a game's long-term payout rate. For example, a 96% RTP means that for every BDT 100 wagered, the average expected return is BDT 96. This is a statistical average — results over shorter sessions can vary. All 345db games are audited by independent third parties.

Live Casino lets you play against real dealers in real time via live stream. You place your bets directly from your screen. 345db's Live Casino runs 24 hours a day, and with a stable internet connection, it's just as smooth on mobile.

345db offers betting on all major sports worldwide, including cricket, football, tennis, badminton, and kabaddi. Live betting is available for major tournaments such as IPL, BPL, EPL, and the World Cup. New matches are added every day.

Visit our download page to get the 345db app. Android users can download and install the APK file (you will need to enable installation from unknown sources in your settings). iOS users can download the app directly from the App Store.

To install the APK on Android, go to Settings → Security → Unknown Sources and enable the option. If the download did not complete, try downloading again. Make sure you have enough storage space. If the issue persists, contact 345db support with a screenshot.

Start by checking your internet connection. Clear your browser or app cache, then refresh the page or restart the app. If you're using a VPN, try disabling it. If the issue persists, contact support.

Go to "Responsible Gaming" under your account settings and select the self-exclusion option. You can temporarily suspend your account for 7 days, 1 month, 3 months, or 6 months. You can also request self-exclusion by contacting support.

Contact 345db support immediately and request a temporary account lock. Change your password as soon as possible, and update your email password as well. Review your transaction history and report anything suspicious to support.